Shipping policy
📦 Thank you for supporting our small business! We carefully prepare each order and ship as quickly as possible.
United States Shipping
Processing Time
Most pieces are made to order. Please allow 3–5 business days for production before shipment.
Standard Shipping (U.S.)
-
Estimated delivery: 3–7 business days after shipment
-
Orders over $75 (before tax, after discounts) qualify for free standard shipping within the United States.
-
Free shipping applies to standard domestic shipping only.
-
Express shipping options are not included in this offer.
-
Offer excludes U.S. territories and APO/FPO addresses.
-
Offer subject to change without notice.
Canada Shipping
-
Flat rate: $19 - $24 USD
-
Estimated delivery: 10–20 business days
-
Orders may be subject to additional customs fees, duties, or taxes upon arrival. These charges are the responsibility of the customer.
International Shipping
Shipping rates vary depending on destination and package weight.
Delivery times vary by country.
International orders may be subject to customs fees, import duties, taxes, or other charges once the package reaches your country. These fees are determined by your local customs office and are the responsibility of the buyer.
Important Shipping Information
-
Once your package has been shipped and accepted by USPS, we no longer have control over transit times.
-
Delivery delays may occasionally occur due to carrier volume, weather, or other unforeseen circumstances.
-
Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrectly provided addresses.
-
If a package is marked as delivered but cannot be located, please contact your local post office first.
If you have any questions about your order, feel free to contact us at:
solandvenus@gmail.com
We truly appreciate your support of our handmade jewelry studio 🤍